Our Packaged Software group is one of our largest groups, as they manage all products that were not written by Scarpa. This could be as simple as installing a desktop suite such as Microsoft Office to as complex as installing an enterprise-wide package for Customer Relationship Management or Financial Accounting.

The software packages that this group work with include:

• Microsoft CRM - Microsoft CRM provides a unified view of customer information and interactions through integrated sales, marketing, and customer service features. This approach enables organizations to share information, accelerate sales, identify new revenue opportunities, and deliver more consistent customer service.



• OpenCRM - OpenCRM is a open source CRM/ERP application. It organizes the relationships of customers and suppliers and connects the needs of different departments to one system. It lets you write invoices, control and manage your stock, acquire new customers, manage tasks and appointments, control your dunning processes, manage your orders, use cash desk components such as drawers, displays, and barcode scanners, and more. It is easy to use, multilingual, and platform independent, lets you have Mobile clients, is scriptable, and comes with a built-in report designer.



• Microsoft Retail Management System - For small and medium-size independent retailers, Microsoft Business Solutions Retail Management System is an easy-to-use, affordable way to automate your single or multiple store business. It can help you manage your operations more efficiently, so you can save time and money.



• Microsoft Windows Server - Whether your company is looking to reduce costs, reduce risks, or empower employees, information technology can provide the tools to support your corporate strategies. Windows Server System delivers a comprehensive and interoperable infrastructure that helps reduce complexity and costs as it empowers IT professionals to simplify development, management, and operations and deliver high-value, information-rich b usiness applications. This includes server packages such as SQL Server, Exchange, and Sharepoint Server.



• Red Hat Enterprise Server - Red Hat Enterprise Linux is the leading platform for open source computing. It is sold by subscription, delivers continuous value and is certified by top enterprise hardware and software vendors. From the desktop to the datacenter, Enterprise Linux couples the innovation of open source technology and the stability of a true enterprise-class platform.



• Microsoft Office System - Microsoft Office has evolved from a suite of personal productivity products to a more comprehensive and integrated system. Building on the familiar tools that many people already know, the Microsoft Office System includes programs, servers, services, and solutions designed to work together to help address a broad array of business problems.



• Microsoft Desktop Operating Systems - The Microsoft Desktop Operating systems, Windows XP in Home, Professional, and Media Center Editions enhance productivity and security over previous version of the Windows operating system. It's ease-of-use, reliability, and security lead to an return-on-investment that is unmatched by any other desktop operating system.